ServiceNow Advisory & Consulting
Strategic guidance to align ServiceNow capabilities with your business goals.
Our experts help define a scalable roadmap that maximizes ROI.
Platform Assessment & Roadmapping
Analyze your current ServiceNow environment, identify gaps, and build a practical roadmap for future growth.
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Process & Workflow Optimization
Streamline workflows across IT, HR, and customer service to improve efficiency
and eliminate operational bottlenecks.
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Platform Health Checks
Proactive assessment of configurations, integrations, and performance with
actionable best-practice recommendations.
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ServiceNow Implementation Services
End-to-end implementations from discovery to deployment, ensuring fast
adoption and measurable outcomes.
IT Service Management (ITSM)
Modernize IT operations to reduce downtime and improve service delivery.
HR Service Delivery (HRSD)
Enhance employee experience with streamlined HR services.
Customer Service Management (CSM)
Improve response times and service quality for customers.
IT Operations Management (ITOM)
Gain actionable insights to proactively manage IT infrastructure.
Governance, Risk & Compliance (GRC)
Streamline compliance management and reduce operational risks.
Customer Relationship Management (CRM)
Sales, CPQ, Order Management, and Field Service optimization.
ServiceNow App Development
Transform ideas into enterprise-grade applications tailored to your unique business needs.
App Engine Development
Build scalable, secure applications that extend ServiceNow capabilities using scoped architecture, ensuring upgrade safety, performance, and seamless alignment with enterprise business processes.
Custom Applications & Enhancements:
Design and enhance ServiceNow applications tailored to specific workflows, improving usability, automation, and operational efficiency across IT, HR, and customer service teams.
Low-Code / No-Code Solutions:
Accelerate digital innovation using low-code and no-code tools to rapidly deliver flexible applications, reduce development effort, and empower business teams to adapt faster and scale.
ServiceNow Integration & Automation
Transform ideas into enterprise-grade applications tailored to your unique business needs.
IntegrationHub & API Integrations
Seamlessly connect ServiceNow with your enterprise ecosystem using IntegrationHub and robust API-based integrations. We enable secure, scalable connectivity with third-party systems such as ERP, CRM, HR, finance, and cloud platforms using REST, SOAP, and event-driven interfaces. Our integration approach ensures real-time data synchronization, improved visibility, and reduced data silos while maintaining governance, security, and performance standards. This enables organizations to automate cross-system workflows, enhance data accuracy, and create a unified digital experience across business functions.
Workflow Automation
Drive operational efficiency by automating end-to-end workflows across IT, HR, customer service, and business operations. We design intelligent workflow automation that eliminates repetitive manual tasks, reduces errors, and improves turnaround times. Leveraging ServiceNow Flow Designer, business rules, and orchestration, we help organizations standardize processes, enforce approvals, and enable real-time notifications. The result is improved productivity, consistent service delivery, enhanced compliance, and empowered teams that can focus on higher-value, strategic initiatives.
ServiceNow Managed Services
Maximize your ServiceNow investment with ongoing support, proactive optimization, and continuous improvement.
Ongoing Platform Support
Our dedicated ServiceNow support ensures your platform remains stable, secure, and optimized. We proactively resolve issues, fine-tune configurations, manage incidents, and provide continuous assistance to maintain a healthy, high-performing ServiceNow instance that supports evolving business requirements.
Performance Monitoring & Enhancements
We continuously monitor platform performance, usage patterns, and system health to identify optimization opportunities. Through data-driven insights, configuration improvements, and feature enhancements, we help improve efficiency, user experience, and overall platform responsiveness across business functions.
Health Checks & Best Practice Reviews
Our comprehensive health checks evaluate configurations, integrations, security, and compliance against ServiceNow best practices. We provide actionable recommendations to reduce technical debt, improve governance, and ensure your platform remains aligned with business objectives and future growth.
Upgrade & Migration Services
We manage seamless ServiceNow upgrades and migrations with minimal disruption to operations. Our structured approach ensures data integrity, compatibility validation, and risk mitigation while enabling access to the latest platform features, performance improvements, and security enhancements.
ServiceNow AI Solutions
Transform the way your organization works with AI-powered ServiceNow solutions. From automating routine tasks to delivering intelligent insights, our AI capabilities help teams work smarter, faster, and more efficiently—while enhancing employee and customer experiences.
Now Assist (Generative AI)
An AI-powered assistant for employees, agents, and system administrators. Now Assist provides context-aware guidance, automates tasks, generates content, and summarizes conversations, helping teams resolve issues faster and improve productivity.
AI Agent
An intelligent AI tool that proactively detects and resolves incidents, recommends actions, and provides predictive insights, reducing manual work and enabling your teams to focus on high-value tasks with greater efficiency consistently at scale.
Generative Search & Conversational AI
Use natural language queries to find answers instantly, automate responses, and enhance self-service experiences for employees and customers across enterprise platforms globally at scale.
ServiceNow Staffing & Augmentation
Accelerate your ServiceNow initiatives with the right expertise, exactly when you need it. Our staffing and augmentation solutions provide certified ServiceNow professionals to strengthen your team, bridge skill gaps, and ensure project success without the overhead of long-term hiring.
Flexible Talent Deployment
Quickly scale your ServiceNow initiatives with certified professionals available for project-based, short-term, or long-term engagements. Our flexible talent deployment model ensures rapid onboarding, reduced hiring overhead, and immediate access to the right expertise—allowing you to meet deadlines, manage workload fluctuations, and maintain delivery momentum without compromising quality.
Team Augmentation
Strengthen your internal teams by augmenting them with experienced ServiceNow developers, administrators, and consultants. We seamlessly integrate with your existing workforce to accelerate implementations, customizations, and integrations, ensuring faster execution, improved productivity, and consistent alignment with your technical standards and business objectives.
Specialized ServiceNow Expertise
Access a deep pool of ServiceNow specialists across ITSM, HRSD, CSM, ITOM, GRC, App Development, Integration, and Automation. Our experts bring proven domain knowledge, platform best practices, and hands-on execution to solve complex challenges and deliver scalable, reliable ServiceNow solutions.
Scalable Engagement Model
Choose from on-site, remote, or hybrid engagement models tailored to your project needs. Our onboarding approach ensures continuity, minimizes disruption, and supports sustainability reducing risks and maintaining operational momentum beyond the engagement across evolving business environments.
Transform Your ServiceNow Investment Into Measurable Business Outcomes
Leverage tailored ServiceNow solutions designed to streamline operations, enhance employee and customer experiences, and deliver measurable business value. Lavyasphere partners with you to assess, implement, optimize, and continuously improve your ServiceNow platform—helping you reduce complexity, increase efficiency, and achieve sustainable, scalable growth.
